Service Writer job at Tom Bell Chevrolet Redlands, CA, US

Job Description

Tom Bell Chevrolet believes that no organization is any better than the people who work for it. Therefore, it is of the utmost importance that we set high standards of integrity with an enthusiastic attitude in all that we do. We promise to maintain a well-trained workforce and a safe, modern facility in order to render our customers the best possible support and to provide our employees a secure future. What We Offer

Medical, Dental & Vision Insurance
401K Plan + Match
Paid time off and vacation
Aflac Insurance
Growth opportunities
Paid Training
Employee vehicle purchase plans
Health and wellness
Discounts on products and services

Responsibilities

Meet with customers and determine their needs for repair and/or service of their vehicle issues
Increase customer satisfaction by building customer relations
Maintain the company’s standards for ethical business practices, professional image, orderliness, customer service and good employee and community relations
Monitor the progress of each vehicle throughout the day, and update customers frequently
Increase profitability by maximizing sales & executing retail promotions
Oversee technicians working on customers’ vehicles, including their time management/efficiency, parts ordering, job completion times
Oversee and participate in quality control
Participate in the development and documentation of standard operating procedures as appropriate

Qualifications

Ability to concentrate and accomplish tasks despite interruptions
Multitasking skills
High school diploma or equivalent
Valid commercial driver’s license & clean driving record
Accredited training in service advisor skills, customer satisfaction and quality control
Automotive service advisor experience
Proficient use of computers/business machines

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Tags

Full time, Part time, Local area,

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